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What Would You Like Help With?

Why don't you support Microsoft Internet Explorer 6?

Internet Explorer 6 (IE6) was released in 2001 - a century ago in computer years. It is the least-safe and least-compliant web browser still in common use. What does that mean for you? If you're using IE6 regularly, you're at significantly greater risk of having your computer infected with viruses, spyware, or other malware. What's more, the web (this site included!) looks terrible when viewed through IE6. Google has dropped support for IE6 on many of its sites (including Youtube), as has Facebook. Even Microsoft has encouraged users to stop using IE6. So, we're sorry for the trouble, but we cannot support Microsoft Internet Explorer 6 on our site. If you do choose to use it, you do so at your own risk — many features may not work correctly (or at all) and the site will surely be visually unappealing. Upgrade to the latest version of Firefox here.

What are the minimum requirements to use myGreenlight?

The minimum requirements are as follows:

  • A computer running Windows XP, Vista, 7+; Mac OS X 10.5+; or 32-Bit Ubuntu Linux 10.x
  • Microsoft Internet Explorer 8+; Mozilla Firefox 3.5+; or Google Chrome 11+
  • JavaScript and Cookies Enabled
  • Adobe Flash Player 10+
  • Pop-ups allowed
  • Intel or AMD processor (1GHz or faster)
  • At least 1GB RAM
  • Access to an Internet connection
  • A computer with speakers or headphones
  • Sun Java 5 or Higher (Apple Java 5 or Higher on Mac OS)
How do I change my password?

After logging in, go to the edit tab on your profile page. Enter your new password twice into the designated areas. Scroll to the bottom of the page and hit save. After hitting save, your new password will work.

How do I edit my mission report?

A: Go to the lesson for the mission report you've already submitted and would like to edit. Scroll down below the lesson content. Next to the words "My Mission Report" click the [Edit] link.

I’m not comfortable with my mission report being public.

You have the option to privately publish your mission report so that it is only seen by myGreenlight administrators. Check the box labeled "Please do not share my comments with other members." The box is below the text field on the page where you submit your mission report.

Enterprise Sales

Please call Brian Frankel at (310) 444-0049 x415 or use the form on the left to submit a support ticket regarding "Enterprise Sales."

Have a Question?

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